Refund policy

We want you to be happy with your Nomad order. If you change your mind, you can request a return within 7 days of receiving your order.

To start a return, contact us at [alexwildish@outlook.com] with your order number and reason for return. Items must be unused, in their original condition, and in the original packaging where possible.

Once your return is approved, we will provide return instructions. Returns should be sent to: [YOUR RETURN ADDRESS].

Customers are responsible for return postage. If your item arrives damaged or faulty, contact us within 48 hours of delivery with photos so we can help.

Refunds are processed back to your original payment method after we receive and inspect the returned item. Please allow time for your bank or card provider to process the refund.

This policy does not affect your legal consumer rights.